Landlords  Need Great Property Management!

U1st Realty Landlord Information Brochure

Why invest in property?

Investment in Real Property is one of the most stable forms of growing your wealth. Whilst markets change, and prices of property rise and fall, the cycle always continues. The key is to buy when the market is down, and sell when the market is up – this will almost always guarantee a return on your investment. If you would like to grow or start an investment property portfolio, talk our team at U1st Realty to find out more about what options there are for investing in property, as they have quality property all around Australia, and especially in the South East Corner of Queensland.

As an investment property owner, you want to know that a team of professional, ethical and caring people is managing your property or properties. This is what U1st Realty Property Management strives to achieve for all of their investment property owners (Landlords). U1st Realty Property Management can offer you a personalised service, from purchase through to finding a quality tenant who will treat your property as their home. We pride ourselves on quality of service.

Property management is an industry that undergoes legislative changes constantly, so it is important that you can be assured that our people are informed and follow the right procedures to get the maximum return for you will be managing your investments. By choosing U1st Realty Property Management, you are choosing a property management team that is fully trained in all aspects of property management and who understand the obligation of landlords and tenants.

We have outlined a few key points for you to consider when choosing a managing agency for your investment property/properties.

Selecting the right property manager

Selecting the right property manager is one of the most fundamental decisions you’ll make and can make a difference not only to your overall returns, but also the enjoyment of your investment.

Over the last few years, property management has undergone a significant transformation, from simply a rent collection service, to a dynamic investment management and service system. This changing scene has brought about the need to appropriately manage new legislation and the consequences to ensure fairness for both owners and tenants alike. This includes, in some regions, the Strata Titles Act, Residential Tenancies Act and deregulation of fees charged.

It is important to realise that together with the legislation comes a greater onus on owners and agents to follow the requirements of these laws.

Now more than ever, it is prudent to ensure that your property is professionally managed by entrusting it to a manager who is trained, experienced, and equipped to meet these ever changing needs.

Property managers are employed within a licensed Real Estate Agency framework. It is therefore the agency owner who is ultimately responsible for the property, so it is essential you choose a reputable person whom you trust when selecting the business as your partner to manage your property for you. It’s a big decision that creates a medium to long term working relationship and you need to feel comfortable with the company you’re dealing with. Rest assured, when you choose U1st Realty Property Management, you will be joining other property investors and owners who have put their faith and confidence in us to professionally manage their property.

Our property management services

Once you have entrusted U1st Realty Property Management as your agent to manage your property, you will be exclusively authorising that agency to act on your behalf. We will then appoint experienced property managers, who will be responsible for the day-to-day management of your property and tenancy.

Your property manager/s will act as guardian/s of your property and will provide a range of ‘personalised’ services that all include:

•       Professionally screening and selecting tenants

•       Providing a detailed explanation of the owners’/tenants’ rights and obligations

•       Receiving rents and issue receipts

•       Arranging for repairs and maintenance to the property

•       Paying of accounts such as water services and council rates

•       Processing any insurance claims that may arise

•       Exercising the owners’/tenants’ rights to terminate leases and tenancies

•       Reletting the property at the end of each tenancy in the event of a vacancy

•       Preparing and checking the property’s inventory

•       Doing all such lawful things as may be directed by the owner in writing from time to time

•       Professionally and accurately reporting on the condition of the property at the inception, during and end of each tenancy

•       Such authority is given for a period of time and thereafter until 30 days written notice is given to terminate the management by either party.

Finding a tenant for your property

When you buy an investment property, or rent your home, it’s important to secure long-term tenancies where possible to maximise the investment returns. As your selected agent, we will use all our experience, knowledge, and data resources to find you a suitable tenant in the shortest possible time, who will treat your property well.

A good quality, long-term tenancy proposition is far more attractive, than a constant turnover in tenants.

OPEN HOMES – With the increasing demand for rental properties, your property manager may suggest opening the property at an agreed time to ensure a sufficient pool of candidates view and apply for the property at one sitting.

ADVERTISING – Your agent is constantly monitoring the best medium for advertising your property, for the purpose of attracting a suitable tenant and ensuring the best result for your dollar.

To ensure that your property is leased to the best possible tenant, your property manager will select the most appropriate medium to promote the vacancy, which may include website advertising, print media, and office rental lists.

Your property may be advertised in all or some of the following:

•       Rental search websites

•       “For Rent” classified sections of newspapers

•       “For Rent” signboards

•       Office window displays

•       Brochures distributed from the agency

•       Email newsletters distributed to the agents mailing list

•       Professionals inter-office referral system

•       An accurate account for the advertising costs is submitted at the commencement of each new tenancy, as these costs are tax deductible.

 Your responsibilities as the owner

Owning an investment property is one of the most popular methods throughout Australasia for acquiring wealth.

However, you’ll need to be aware of the sorts of responsibilities that you will have as an owner. The most obvious responsibilities are:

•       To provide the premises in a reasonable state of cleanliness and repair having regard for the age, character and prospective life of the property

•       To comply with all requirements in respect of health, building and safety laws in so far as they apply to the premises

•       If you are the handy type, you may wish to carry out some repairs and maintenance yourself to the required standards, otherwise our preferred property maintenance partner is EZEE Property Maintenance – who will supply and manage all the necessary trades for you.

•       The owner is responsible for ensuring that the property is kept in good condition at all times.

•       Some expenditure incurred for repairs (not of a capital nature) may be an allowable tax deduction against rental income – ask your Tax advisor for clarification on this issue.

How to set a fair rental price

Setting a rental price is one of the most critical decisions you will make as the owner of the property. Your U1st Realty Property Management Team is best qualified to assist you with determining a fair market rental value for your property based upon your instructions and the current market conditions.

The condition of the rental property must be considered when assessing rental value. Location of the property to vital infrastructure is also relevant; as is the length of term and additional services offered.

Some owners make the mistake of setting the rent too high and consequently not attracting a tenant. This will waste your advertising dollars, along with the loss of potential rent whilst trying to secure a suitable tenant willing to pay the higher rate.

Some owners make the mistake of setting the rent too low and consequently lose valuable income, which may hinder their ability to grow their property portfolio. This loss of potential rent may hinder your ability to maintain your property to the required standards, and may sour your experience as a property investor.

U1st Realty property management fees

Paying fair remuneration by way of management fees & charges to a reputable agent is one of the most critical decisions you will make as the owner of the property.

U1st Realty Property Management is built by property investors, borne out of the frustrations of dealing with agents who don’t even own property or care about the issues faced by owners.

We found that traditional agents lack the understanding and insight required to manage our own properties effectively. We would often encounter situations where our instructions weren’t followed, tenants were treated with disdain and maintenance issues dealt with poorly, ultimately resulting in a loss of income to us as investors.

We undertook to build our property management business that would address the 3 components we felt were lacking in traditional agencies:- Simplicity, Honesty and Transparency.

Simplicity - We have removed the elements from the business that are not essential to providing great service to property owners. We don’t waste money on expensive office space, we have streamlined all our processes by maximising use of technology and we follow our investors’ instructions. Because we understand what a property investor needs and how to achieve the best outcome, we simply get on with it.

Honesty - Nothing is more frustrating than when someone says one thing and then does another. We won’t use your fees & charges to advertise our agency with glossy, unnecessary and quite frankly outdated advertising. Honesty doesn’t just mean full disclosure at all times, but it also involves not withholding critical information from you. This leads us to our last mandate of transparency.

Transparency - We have no hidden fees and no hidden agenda. We simply want to manage your property as efficiently as possible and treat your investment property as if it were our own. We will disclose everything to you in a timely and professional way.

We hope you’ve found value in the information we have provided.

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